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By Michael Castrilli

Fraud Alert: 5 Tips to Protect Church Collections From Theft

Tip 19, Protect church collections from theft and a picture of the interior of St. Paul Outside the Walls, Rome, Italy

There is nothing worse than reading about a Church who has lost thousands or even millions of dollars due to theft. Unfortunately, church collections are very susceptible to fraud because the theft involves something that is difficult to track – cash!

It would never happen here, not at our Church! 

Our parishioners would never steal!

This is a Church — people are honest here!

Yes, I do believe that a majority of people are honest, but sin is a problem for a reason. I always like to say; most fraud doesn’t happen overnight. Fraud can occur slowly, even one dollar at a time and next thing you know – thousands, or in the case of some churches, millions are gone.

Fraud can occur as easy as:

Tom, the church usher, finds himself alone in the sacristy ready to put the Sunday collection in the safe. He pauses and thinks, “I work hard for this church as a volunteer. I’ve been here for 20 years; no one will care if I take a $10 bill, this church brings in tons of money.” The following week he takes a few $10s, and as time goes by, the dollars add up.

Jamie, the church administrator, always has the pastor review and sign the deposit slip before she leaves the bank. However, on her way, sometimes Jamie will make a second deposit slip that leaves out $50 or maybe $100 in cash. She forges the pastor’s signature (he won’t mind), and the bank does not notice. The fraud goes unnoticed because Jamie not only makes the deposits; she also reconciles the accounts in the church financial software.

Prevent Fraud – Protect People

Here is the main point – creating safeguards (aka internal controls) for assets is not about trust – internal controls are about protection and accountability.

Question: “Whoa – I’ve been here for years! You don’t trust me?”

Response: “This is not about trusting you, this is FOR YOUR PROTECTION.”

Think about it this way – without strong internal controls, if the money goes missing, how are people protected? If there is no process, there is also no protection. Without shared accountability, individuals are left in the lurch.

5 Tips to Safeguard Church Collections

Tip #1: Send Them Out Two-By-Two – Never allow one person to be alone with collections. If someone is bringing the collection to the office or the safe, have at least two people present.

Tip #2: Rotate Collection Counters – Set up a schedule for different people to count collections for different weeks. If people are in cahoots, and the same people count money in the same weeks, this can lead to fraud.

Tip #3: Create Checks and Balances (Literally) – Financial responsibilities should never rest on one person’s shoulders. The person who makes the bank deposits should not be the person who reconciles the accounts. An individual who writes the checks should not be the only one who signs the checks.

Tip #4: Communicate Proactively – An Information vacuum can cause people to create dirt. Establishing policies without proper communication lead people to suspicion and gossip – “Oh, I heard Laurie might be stealing money.” Be proactive with the answers to what, why, and how new policies are established.

Tip #5: Speak to Fears –  Respond with “This is for your protection,” when confronted with “You don’t trust me?” Changing financial policy is not about a lack of trust but about safeguarding assets and sharing accountability.

Questions? Comments? Contact me at ChurchManagementAcademy@gmail.com.

Read More Church Finance Tips 30/30

Filed Under: Church Budget and Finance Tagged With: Church Budget and Finance

By Michael Castrilli

Happy New Year 2024!

Thank you for your ongoing support of the Church Management Academy! We look forward to continuing to bring new content to our readers in 2024. If there is something you would like to read more about on these pages in 2024, let us know at ChurchManagementAcademy@gmail.com. May this year be blessed!

Filed Under: Church Budget and Finance

By Michael Castrilli

You Can’t Say Thank You Enough

Happy Thanksgiving, Tip 23, you cant say thank you enough. The picture is of Sainte Chapelle Chapel in Paris

Happy Thanksgiving!

Thank you for being a follower of this blog, for your support, and for all that you do to make the Academy what it is today. Thanksgiving reminds me yet again reflect on how grateful I am for all of you.

In celebration of Thanksgiving, I have been thinking about the art of the thank you note!

I truly believe you can’t say thank you enough. Some people tell me they don’t agree. But I go back to what my mom taught me as a little boy. She would say, “When you offer thanks, it is letting people know that YOU care.”

No duty is more urgent than that of returning thanks. – St. Ambrose

For church donors, a thank you note is an acknowledgment of generosity of someone’s time, treasure, and talent – and in some cases, their love!  People have taken time to give, to offer, and to provide. We should let them know we appreciate what they’ve done. “Oh, no need to thank me.” But it is not about need or reciprocation, it is about an acknowledgement. You care enough to say thank you.

Do everything for the love of God and His glory without looking at the outcome of the undertaking. Work is judged, not by its result, but by its intention.
– Padre Pio of Pietrelcina

Don’t delay

I don’t know about you, but I have procrastinated at times writing thank you notes. Not because I don’t want to write a thank you note, but sometimes, in an effort for the note to be “perfect,” I wait until the perfect time to write. Instead, write the note promptly, get it done, it will be appreciated.

Be heartfelt

Tell a story, let people know how you feel about their gift or donation.

Be authentic

Write what is true for you. I don’t think you can mess up a thank you.

Practice

Like all things, practice makes perfect.

As many of you know, I have a deep love for St. Francis DeSales and his practical wisdom. I love this quote:

You learn to speak by speaking, to study by studying, to run by running, to work by working; and just so you learn to love God and man by loving. Begin as a mere apprentice and the very power of love will lead you on to become a master of the art. – St. Francis De Sales

I’d like to add to the quote, and I think St. Francis would agree wholeheartedly, to give thanks by thanking!

May your Thanksgiving be wonderful!

In gratitude,

Michael Castrilli

Here are some good blog posts about saying thank you to donors:

  • 5 Thank You Letters Donors will Love, Joanne Fritz
  • Delight Donors and Volunteers With Hand-Written Thank You Notes
  • Donor Thank-You Letters: 6 Actionable Tips

I would love to hear from you as to how you thank those who support your church,  your work, your ministry! Contact me!

Read More Church Finance Tips

The stained glass windows at Saint Chapelle Chapel in Paris
Saint Chapelle Chapel, Paris, France

Filed Under: Church Budget and Finance

By Michael Castrilli

Church Budgets and Daylight Saving Time

TIP 5 includes the following text: When preparing the budget, review the calendar for events, factors, or special circumstamces that impact the budget (i.e. Daylight Saving Time) and a picture of a sunrise over the water

Were you able to sleep in today? Did you arrive at church an hour early?

What does this have to do with church budgets? Good question! The answer is that church budget forecasts are impacted by events like the changing of the clocks for Daylight Saving Time. Most notably in the Fall, have you ever had someone say, “Gosh, I forgot to set my clock back and I woke up an hour later and missed Mass!” As we all know, the time change always occurs on a Sunday.

Have you ever noticed if your collections go down by a certain percentage in the Fall because people are more likely to miss Mass?

The point is that when you are creating revenue projections for the next year, like forecasting collections, note which Sundays have special circumstances surrounding them. For example, does New Years Day fall on a Sunday?  Have you accounted for the cash flow impact when Easter is early (March) or late (April)? Is the Pope visiting? Is it an El Nino or La Nina weather forecast (just kidding)?

Tip 5: When preparing the budget, review the upcoming calendar for events, factors, or circumstances that impact Sundays (i.e. Daylight Saving Time)

The budget is impacted by a wide variety of other circumstances as well. This summer, I wrote a blog post titled, Beachgoers, Snowbirds, and Church Budgets. The post explored the wide variety of factors that may impact a church budget like weather, holidays, holydays, or even accounting for the migration of the northeast snowbirds (like my parents)! These factors call all wreak havoc, or create harmony (with an influx of cash) on church budgets.  Without repeating all of the content on my summer post, click here to read more!

Budget Action Step: Review the past year and understand what has impacted your church budget. You may find that your budget is highly-sensitive to a variety of special circumstances – or maybe not sensitive at all. The bottom line is that if you have never checked, you may never know. This type of analysis can provide you the information and insight you need to prepare the budget in the best way possible!

Read More Church Finance 30/30 Tips 

Filed Under: Church Budget and Finance Tagged With: Church Finance Tips

By Michael Castrilli

Preview – Church Finance 30/30

Communion of Saints Tapestries at Cathedral of Our Lady of Angels, Los Angeles, California

Happy Halloween! Tomorrow, November 1, let’s turn from the darkness of Halloween to the light of All Saints.

The Academy presents, Church Finance 30/30: 30 Tips for 30 Days! Hmm, intrigued? Check back every day at www.ChurchManagementAcademy.com/blog.

Read All Tips – Church Finance 30/30

Budget Primer

  • Tip 1: Budgets are about freedom, not constraint
  • Tip 2: Budgets guide people, but people control budgets
  • Tip 3: Create a cash flow budget
  • Tip 4: Collaboration is the glue of insightful leadership, shared-accountability, and results
  • Tip 5: Review the upcoming calendar for Sunday impacts

Church finance postcard that shows a church and the church finance tip, budgets are about freedom not constraint

Filed Under: Church Budget and Finance

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